Editorial illustration of an operating leader creating direction, rhythm, and team alignment

Operating leadership

Turn direction into a way of working.

I help teams see the priorities, make decisions with better information, and build the rhythm needed to follow through.

How I lead

Clarity, trust, and real ownership.

My role is to make the work clearer, help capable people succeed, and address hard issues before they become expensive ones.

I move comfortably between strategy and implementation. The goal is a stronger leadership team, better systems, and an organization that can keep improving without depending on any one person.

01

Start with reality

Look directly at the customer, economics, team, constraints, and evidence.

02

Make choices visible

People move faster when they know what matters, why it matters, and who owns it.

03

Create a useful rhythm

Scorecards, Rocks, and candid weekly conversations keep the team ahead of surprises.

04

Develop the team

The work is successful when people grow into greater ownership and the system lasts.

Selected operating results

Progress built with strong teams.

These outcomes came from focused people, useful systems, and sustained follow-through across several organizations.

65%+EBITDA delivered
$600KAnnual labor savings
98%Client retention
100+Global team members led

Education technology at scale

Growth with service quality still in view.

At Coding with Kids, I led domestic and international teams across operations, product, finance, compliance, and service delivery. The work paired large-scale program execution with practical improvements to scheduling, training, quality, and customer experience.

100+concurrent programs managed
8,000+weekly clients served
4.8/5customer satisfaction
75% to 90%customer retention
30%fewer service delivery gaps

Operating range

Experience across service, technology, and company building.

Each chapter added a different operating lens: care and compliance, distributed service delivery, SaaS scale, AI product development, and new venture creation.

Media, events, and company building

Chief Operating Officer

Social Commerce Holdings

Building an integrated portfolio of media, events, technology, and commerce businesses, including an industry summit launched in under 120 days.

AI product and venture building

Founder & Chief Executive Officer

CreatorCatalyst

Built an AI-native influencer marketing platform from research and prototyping through beta validation and commercialization.

SaaS operations and EOS

President & Chief Operating Officer

Momentum Factor

Led global operations, product expansion, AI-enabled transformation, enterprise compliance, and an increase in organizational health from 79 to 98.

Education technology at scale

Director of Operations

Coding with Kids

Led a complex service operation spanning more than 100 concurrent programs and over 8,000 weekly clients while strengthening retention, quality, and delivery.

Regulated services and education

Executive and operations leadership

Education & human services

Progressed from social work into executive leadership for Early Intervention and Special Education programs, including three integrated schools and childcare facilities in New York City.

A useful next conversation

If the vision is clear but execution keeps slipping, let's look at the operating system.

Start a conversation